Any Screen, Anywhere.
World class online ordering. Allow your customers to order takeout, delivery and catering from any device, when they want it, how they want it.
Any Screen, Anywhere.
With MONKEY™, online ordering is simple and secure for your customers. Our platform is intuitive and easy to use. We have all the key features and functions that your restaurant needs to increase your online sales for takeout, delivery and catering.
Your customers will enjoy a world class ordering experience on the go, 24/7/365, to place their takeout, delivery and catering orders when they want them, how they want them, right from their favorite digital device. Our mobile ordering application works across every mobile system.
Nothing replaces the telephone. By using MONKEY™, your team members can focus on taking the order and customer satisfaction. You can direct phone orders to your call center, your restaurants or your corporate offices and input orders from any screen, anywhere.
With cutting-edge software, educational services and vast experience in the field, MONKEY™ was the obvious choice for us in choosing a partner to help […] meet those challenges.
Marley HodgsonCEO, Mad Greens Inspired Eats
Our customers love us, and so will you!
Flawless execution and order accuracy requires access to the right tools and real time data to empower better business decisions throughout the order to cash cycle.
Manage customer information and transactions. MONKEY™ provides a platform for business-to-business invoicing, payment processing and accounts receivable management. Send statements, collection notices and activity reports with the click of a button. Automate order confirmations and reminders, process credit card payments and negotiate credit terms with customers to ensure richer customer relationships.
Order accuracy is fundamental to your success. Use MONKEY™ to forecast future production requirements as well as manage raw materials, packaging and flatware. Generate assembly sheets, labels and a multitude of reports that support your kitchen for faster more accurate production.
On time, every time. Optimize and visualize your route stops, produce paper or electronic routing sheets, generate turn by turn directions alongside maps and integrate with GPS for real time delivery data.
Works with your existing restaurant systems.
MONKEY™ supports end to end integration. We work with our partners to ensure seamless data flow with existing restaurant systems.
MONKEY™ always has the latest information about your takeout, delivery, and catering operations without you having to wait.
Allows third-party systems to integrate directly with MONKEY™. This API provides operators with the flexibility to maintain relationships with their existing providers, while utilizing the power of the MONKEY™ platform.
Monkey allows for us to stay organized and efficient. The ease of use from the administrative side to the client side helps make our program shine in the eyes of our clients. I don’t know how I would operate without it.
Erin ChildsDirector of Catering, Boloco
Visualize and report the truth about your restaurant’s takeout, delivery and catering operations. Gain insights to increase sales and drive more profits to your bottom line.
Enterprise & Local Store Reporting
Access to extensive reporting against billing accounts, orders, menus, deliveries, customer interactions, sales activities, and other key performance indicators. Reports available at your corporate office and your restaurants from any screen, anywhere.
A database in the cloud. Giving you secure access to all your detailed business data. Capture and export detailed business data collected through MONKEY™. Access your business data when you want it, how you want it.
Richer Relationships – Customer Relationship Management (CRM)
Sell more, grow faster and close more business! MONKEY™ allows your sales team to record and track their sales activities so they can build rewarding customer relationships.. Track conversations and touch points that your team has with your customers. Schedule follow ups and assign tasks to orders. Provide your sales team with extensive reporting functionality and features designed to help them close more sales.
Customer Service Management
Your team will love MONKEY™ when it comes to logging order notes, complaints, concerns or even compliments! Issues are tied to orders, restaurants and people, and give you a jump on great customer service!
Actively track sales related tasks and manage sales leads and targets. Focus energy on closing more sales and provide visibility into your team’s activities and performance.
Manage important promotional campaigns. Provide coupon codes, create web promos and incentivize your customers to order more often, using your restaurant’s takeout, delivery and catering services.