Features

Technology to drive your catering forward

What MonkeyMedia can do for you

MonkeyMedia offers the richest, most flexible catering feature set available, allowing restaurants to customize a solution that fits their needs.

CRM

Create meaningful, long-lasting relationships with business contacts.

Ordering

Customize rich online ordering platforms to drive sales.

Operations

Harmonize back-of-house operations to drive efficiency.

Delivery

Deliver catering confidently through our integration partnerships.

Reporting

Keep updated and organized with comprehensive reporting.

CRM

Easily add and track customers, organize into account groups for targeted marketing, and email clients directly – while also managing leads, flagging house accounts, and storing historical data. You can create standing POs for repeat clients and even take deposits.

Client invoicing

Deposit capabilities
Invoice tracker
Automated invoicing
Storing payment info
Account receivables

Account management

Add/edit accounts
Set account payment terms Track interactions, preferences, and history

Marketing

Order based Email
Segmentation tools

Sales

Leadtracker (sales funnel)
Proposal builder

Ordering

MonkeyMedia Software supports multiple channels, including: Monkey-developed websites, via phone, or third-party marketplaces – while giving full control to craft flexible menus with integrated lead or cutoff times. Restaurants can run promotions and loyalty programs, manage credits / refunds, and accept payments seamlessly.

Channels

Call Center
Store
Corporate / CSM Self-Serve Marketplace

Planning

Recurring order scheduling
Lead time / availability
Cut-off time management Quote to order

Menu setup

Branded ordering interface
Premade templates
Menu customization
Seasonal / Limited Time Suggestions
Upselling

Guest features

Geolocation
Account creation
Order history

Payment

Differential tax rate
Credits / Refunds / Deposits Payment gateway integrated

Promo

Discounts
Coupons
Promo rules engine
Loyalty

Online Ordering Integrations

Back-of-House Operations

Production

Production calendar
Daily production sheets
Order batching / grouping
Pack slip
Label printing
Order integration with POS

User management

Admin / user management
Store management

Inventory

Recipe management

Back-of-House Integrations

Delivery

Our software seamlessly assigns catering orders to in-store drivers or routes them to our integrated delivery partners—automatically generating driver sheets, allowing visibility, and giving full control over how and when orders are accepted and fulfilled.